Job Information
Philips Customer Order Senior Specialist with Romanian in Lodz, Poland
As a Customer Order Senior Specialist you will be essential in managing incoming customer orders (systems, options, and upgrades), ensuring all order information is complete and correct, ready for booking, screening, and allocation.
Your role:
Managing incoming customer orders (systems, options and upgrades), overseeing and coordinating the process to complete and correct the order information until the order is ready to be booked, screened and allocated.
Pro-active collaboration with the Account Managers, Project Managers, Product Managers and other stakeholders until the cases are completed and prepared for further processing in the Supply Chain team
Ensure that all parts of a customer orders (from factories and 3rd party suppliers) are correctly listed on the order
Collect missing information from the specialists in the sales organization
Supporting logistics activities to ensure the delivery of equipment in accordance with the expectations of customers
You're the right fit if:
Minimum 2 years of experience in matrix organization, within Supply Chain, Sales Support/Operations, Customer Service
You have good communication skills and ability to cooperate with multiple functions to deliver results
You have the ability to prioritize your work and attention to detail
You are proficient in Romanian and English languages (B2 or higher)
You have knowledge of SAP (other ERP and Salesforce would be an advantage)
Our benefits:
Hybrid model of working
Annual bonus based on performance achieved
Private medical care with the option to extend it to family members
Benefit System cards
Discount for Philips’ products
Wide variety of trainings & learning opportunities
Promotion of a healthy lifestyle in the office
Employee Assistance Program
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.