Job Information
Philips Customer Order Specialist (UKI team) in Lodz, Poland
Job title:
As a Customer Order Specialist you will be essential in managing incoming customer orders (systems, options, and upgrades), ensuring all order information is complete and correct, ready for booking, screening, and allocation.
Your role:
Manage Orders: Efficiently handle incoming customer orders, ensuring accuracy and completeness for booking and allocation.
Collaborate: Work closely with Account Managers, Project Managers, and Product Managers to streamline order processing.
Verify Details: Ensure all components of customer orders are correctly listed and accounted for, including parts from factories and third-party suppliers.
Gather Information: Collect missing order information from sales specialists to ensure all necessary details are obtained.
Support Logistics: Assist in logistics activities to ensure timely delivery of equipment according to customer expectations.
In return, we offer you
Annual bonus based on performance achieved
Private medical care with option to extend it to family members
Benefit System cards
Discount for Philips’ products
Wide variety of trainings & learning opportunities
Promotion of healthy lifestyle in the office (fruits in the office, gym, massage chairs, various events)
Employee Assistance Program
You're the right fit if:
University degree
Previous experience in Order Management will be a plus
Knowledge of logistics / supply chain will be a strong asset
Fluent English verbal and written
Knowledge of SAP will be a strong asset
Strong customer service orientation and problem-solving skills
Cultural awareness and pro-active behavior
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week .
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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