Job Information
Philips Order Management Junior Specialist (Personal Health) in Lodz, Poland
We are seeking a detail-oriented and organized Junior Order Management Specialist with a keen interest in logistics and process optimization. This role involves managing and monitoring complex orders using SAP and various tools to ensure quality and compliance. The ideal candidate will have excellent problem-solving skills, logical thinking capabilities, and a customer-centric mindset.
Your role:
Order Management : Process and manage complex orders using SAP and other tools, ensuring data quality and compliance.
Customer Coordination : Act as the main contact for logistics and customer inquiries, resolving escalations effectively.
Stakeholder Communication : Maintain strong communication with internal teams to enhance customer satisfaction.
Reporting & Insights : Generate reports and offer recommendations for decision-making and process improvements.
Issue Resolution : Address shipping discrepancies, returns, damaged goods, and price mismatches efficiently.
You're the right fit if:
You have minimum 1 years of experience within Supply Chain (especially Order Management) or Logistics.
You have fluent English language (B2 level or higher), feeling comfortable in communication with stakeholders.
You are a problem solver with good organizational skills (time management, work management).
You are team player with strong communication skills.
You are proficient in Microsoft Office (especially Excel).
You have working knowledge of SAP (or other ERP), would be an advantage.
Our benefits:
Hybrid model of working
Annual bonus based on performance achieved
Private medical care with the option to extend it to family members
Benefit System cards
Discount for Philips’ products
Wide variety of trainings & learning opportunities
Promotion of a healthy lifestyle in the office
Employee Assistance Program
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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