Job Information
Philips Order Management Specialist in Lodz, Poland
As Order Management Specialist you will join Philips’ Supply Chain. Join our Order Management team that is responsible for supporting sales and managing orders for Enterprise Informatics products for the European market. In our Philips HS portfolio you can find innovative AI-based products and solutions helping us to grant better care for more people. Our customers are the most innovative hospitals around the world.
Your role:
Managing the end-to-end sales order process (from contract intake to revenue), including: order intake, order changes, product information, handling complaints, and after care (return process).
Processing orders activities with use of SAP and other supporting tools.
Maintaining good communication with key stakeholders (e.g. Account Managers, Project Managers, Production Planning, Factories and other departments within Philips).
Providing excellent customer service for our customers.
Reporting, monitoring and control of order book in an organized and compliant manner (ICS/SOx).
You're the right fit if:
You have 2-4 years of experience in Supply Chain (especially Order Management), Logistics, or a similar area.
You have a working knowledge of supply chain/order management.
You have knowledge of SAP or another ERP system.
You have knowledge of Microsoft Office, specifically Excel.
You have a very good level of English (B2 or higher).
You are customer-oriented person with good communication skills.
You are an excellent problem solver with good organization skills.
You are a team player with pro-active behavior.
Additionally, it will be an advantage If:
- You have knowledge related to medical equipment.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Our benefits:
Hybrid model of working
Annual bonus based on performance achieved
Private medical care with the option to extend it to family members
Benefit System cards
Discount for Philips’ products
Wide variety of trainings & learning opportunities
Promotion of a healthy lifestyle in the office
Employee Assistance Program
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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