Job Information
Philips Zone Service Lead - Digital Pathology in Rogers, Arkansas
Zone Service Lead
The Zone Service Lead is responsible for day-to-day service operations with a specific region within North America. As a leader within Digital Computational Pathology (DCP), you will drive growth within the NAM region with a focus on the customer experience and delivering efficient and exceptional service.
Your role:
Ensuring our customers get a great and collaborative experience working together with Philips throughout the lifecycle of our partnership.
Facilitating an environment for your team of experts and project managers that that is positive, innovative and customer focused and encourages them to grow and thrive.
Ensuring the projects in your area of responsibility get delivered on time, on budget, while ensuring customer success at the end of the project.
After the successful delivery of our Digital Pathology solution the customer gets a smooth transition to service and world class incident management experience.
You must be able to travel up to 70%
You're the right fit if:
You’ve acquired 3+ years of experience in leading/managing a cross functional team within healthcare IT service business.
Your skills include strong project management skills, with the ability to manage multiple initiatives and priorities simultaneously. As well as you have the proven ability to influence and deliver through others and in a complex, global organization.
You have a bachelor’s degree in business, marketing, health science, engineering, or equivalent experience or a very strong equivalent track record.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
You have outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.
Philips Transparency Details
The pay range for this position in AZ, AR, ID, IA, KS, KY, LA, ME, MS, MO, NE, NM, OK, SC, SD, TN, UT, or WV is $76,000 to $131,000
The pay range for this position in AL, CO, FL, GA, HI, IL, IN, MI, MN, NV, NH, NC, ND, OH, OR, PA, TX, VT, VA, WI, or WY is $80,000 to $138,000
The pay range for this position in AK, DE, MD, NY, RI, or WA is $84,000 to $144,000
The pay range for this position in CA, CT, DC, MA, or NJ is $98,000 to $157,000
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
Equal Employment and Opportunity Employer/Disabled/Veteran